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Joined: Mar 2008
Posts: 1
Member
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OP
Member
Joined: Mar 2008
Posts: 1 |
We are currently experiencing our trunk lines crossing. It started yesterday and has progressively started getting worse. We call our phone provider and they haven't found anything as of yet (call at noon and it's now 4:30 pm) Any one else have this issue and if so how did you resolve it.
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Joined: Jun 2005
Posts: 422
Moderator-Iwatsu
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Moderator-Iwatsu
Joined: Jun 2005
Posts: 422 |
You could check at the D-marc to see if you are having the problem there. If you are then it is on the carrier, if not you would have to look at the system.
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Joined: Aug 2006
Posts: 1,797 Likes: 10
Moderator-Iwatsu
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Moderator-Iwatsu
Joined: Aug 2006
Posts: 1,797 Likes: 10 |
Your best bet is to call your telephone equipment vendor to check things out for you. Crossed trunk lines is almost always a Telco problem, and your vendor can isolate the problem for you and provide proof that is IS,in fact, a Telco issue.
You don't specify what type of Iwatsu equipent your are using, but in my experience, the trunk connections in Iwatsu switches don't mysteriously start crossing themsevles without help from lighting damage or some other outside influence. Have your vendor check things out for you.
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