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Thanks again, all of you. Floyd
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OK, with my time and all your help and AABLE's help I got the system (with VX2) up and running and purring.
Now, the bosses want a call accounting program hooked up to it.
Can the 42 deliver the output to a call accounting program or do I only have the option of the reporting feature that's in the system?
Thank for your input. Floyd
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Joined: Sep 2001
Posts: 2,330 Likes: 7
Moderator-Executone-Isoetec, Samsung
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Moderator-Executone-Isoetec, Samsung
Joined: Sep 2001
Posts: 2,330 Likes: 7 |
You can set up the serial port on the 42 to output the smdr call records but note that to do this you will have to program it from another port (if it is equipped for more than 1) or do it through the built in modem connection.
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Joined: Apr 2002
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There is a piggy-back board that can be added to the 42 to give you another port for SMDR. I have used TABS call accounting software before, but there are many other out there.
Good Luck!!
If all else fails, use a BFH.
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