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#441664 05/22/12 07:40 AM
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spxger Offline OP
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Hi, first of all thanks to all for any advice.
I´m in a urgent trouble, we have a far away PBX with a remote IP access. The issue is that we lost the password in a weird situation.
The thing is we need to reset that password without loosing the configuration.
There is a way to do it by an IP conection? we cannot have phisical access to the PBX, but we can power it off and on (there is a non-technical employed on-site). Thanks.

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#441665 05/22/12 05:50 PM
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Are you talking about the 4 digit 800 passcode?

I could do a backdoor with you on site, but if you can't log into the switch I don't think you can get access to be able to change it.

By any chance do you have an IP phone hanging off it somewhere there is a person who could follow directions?


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spxger #535387 09/14/12 12:36 PM
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spxger Offline OP
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Thanks for responding.

No, the password that I haven't is that of IT / DM, is there any way to change this such as, for example, in the SIO port?.

If so, would appreciate to send me a guide.

Thanks


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