|
|
|
|
Joined: Jun 2004
Posts: 86
Member
|
OP
Member
Joined: Jun 2004
Posts: 86 |
I have a customer with a main office and 2 remotes. The IP phones on the new remote office work OK. The IP phones in the 2 year old office had a one-way voice problem. With the help of Benb and others, we looked at everything we could think of, and could not find the problem. All the router/firewall setting were the same at both remote sites.
The problem turned out to be the 24 port Netgear ethernet switch. Plugging the phone into the back of the router worked OK, so we replaced the Netgear. All remote phones now work.
Sometimes you just have to back up and restart keeping it simple.
Thanks again to Benb and all the others !
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Sep 2006
Posts: 530
Member
|
|
Member
Joined: Sep 2006
Posts: 530 |
Thanks for posting your resolution. While I'm not bashing Netgear I will use only HP Procurve network switches for small offices. You can get them in 8 or 24 ports. I have yet to have one fail and they have a lifetime warranty!
|
|
|
|
|
Joined: Oct 2006
Posts: 140
Member
|
|
Member
Joined: Oct 2006
Posts: 140 |
What model netgear was it? I wanna keep an eye out for that.
|
|
|
|
|
Joined: Sep 2005
Posts: 690
Member
|
|
Member
Joined: Sep 2005
Posts: 690 |
|
|
|
|
Forums84
Topics94,326
Posts638,990
Members49,781
| |
Most Online5,661
May 23rd, 2018
|
|
|
1 members (pvj),
94
guests, and
109
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
