atcomsystems.ca/forum Forums TDM Business Telephone Systems Samsung Telephones & Systems SAMSUNG DS 616 MOH PUNCHDOWN & PORT

Hi there. Are the brown/yellow wires what we punch down to on the block to have music on hold on this system?

Was also told if this doesn't work, we would have to "program" the system to have it. Can you advise on how to do this?

Help ASAP!

Thanks!

Alicia

There is a switch on the mainboard to select external or internal MOH sources.

MOH external source is wired to pair 13 (black/green pair). MMCs 308, 309 and 408 are used to set the MOH source for background, station and trunk respectively, and the source port is 371. MOH can be set (or not) for individual trunks and stations, the ANS/REL key will change the selected station or trunk to ALL if you want all stations/trunks to have MOH.

Hope that helps.

Alicia & Catfish welcome to the board.

I would like to point out that this level of information should be discussed in the installers forum. This forum is for information normally found in user guides. That you for your cooperation.
Alicia it would be best if you contact the installing company and have them set this up for your customer.

Goodness, my appologies.

No need to apologize catfish, you seem to know the Samsung product very well. I think you will be a great addition to the board. :thumb:

Bah Humbug!