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Joined: May 2003
Posts: 14
Member
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OP
Member
Joined: May 2003
Posts: 14 |
I have a Compact DCS in my home with a SVMi-4 set as the auto attendant. What I would like to acomplish is this...
When someone calls in and selects 2 from the main menu, I would like the VM to first try X 204. If after 3 rings and no answer then try X 202, if still no answer leave a message in VMB 204.
I know from the class that you can do this with a SVMi-8, but cannot remember how to do it (or if it is even possible on the SVMi-4!).
Thanks in advance!
Scott
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Joined: Sep 2001
Posts: 2,330 Likes: 7
Moderator-Executone-Isoetec, Samsung
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Moderator-Executone-Isoetec, Samsung
Joined: Sep 2001
Posts: 2,330 Likes: 7 |
Well one way to do it is when you press 2, send it to a group lets say 510.
Now 204 is the only member of the group and and set it to overflow after 10 seconds to a next destination of group 511.Now 202 is a member of 511 and set group 511 to overflow after 10 seconds to 529.Set up a mailbox for 511 and set it up to auto forward to mailbox 203 immediately.The only thing you're adding is 1 extra mailbox for group 511.
Remember to turn off transfer supervision so the phone system controls the call not the svmi.
[This message has been edited by pvj (edited January 22, 2004).]
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