web statisticsweb stats

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
Joined: Nov 2007
Posts: 16
Member
OP Offline
Member
Joined: Nov 2007
Posts: 16
We have a DX120 that with two issues. One is that it'll almost daily light up the Memo Pad, CFWD, and unused Line buttons on extensions 113 and 109 only. Also with these two extensions, the users with experience static on the audio.
We've replaced the phones several times, and each time, the problem with go away but return within a day or so. Unplugging the phone with also clear the issue temporarily.
We've replaced the station card, rebuilt the database, replaced the ground, moved the power to a new circuit, installed ferrite cores on just about everything conceivable, and finally replaced the whole cabinet with no change. Any other suggestions would be greatly appreciated. Thanks.

Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

Joined: Nov 2006
Posts: 187
Member
Offline
Member
Joined: Nov 2006
Posts: 187
Its just me but I would meter out the cable pairs you are using for these extensions. I have seen stranger things.


A. S. Tech Communication, Inc.
559-628-0901
Al Rivas CEO
Joined: Jun 2004
Posts: 4,552
Moderator-Comdial, ESI, Voicemail, Cisco
Offline
Moderator-Comdial, ESI, Voicemail, Cisco
Joined: Jun 2004
Posts: 4,552
I'm guessing you've checked this since you said you rebuilt the database, but have you checked the button programming?

Justin

Joined: Nov 2007
Posts: 16
Member
OP Offline
Member
Joined: Nov 2007
Posts: 16
I have checked the button mapping, and everything is correct. As far as metering out the cable pairs, I haven't done that, but have moved the problem extensions to new pairs in the cable.


Link Copied to Clipboard
Forum Statistics
Forums84
Topics94,326
Posts638,992
Members49,781
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
213,448 Shoretel
190,723 CTX100 install
189,207 1a2 system
Newest Members
wierderal, dante2, Rupert, igor11176, hamishegg
49,781 Registered Users
Top Posters(30 Days)
Toner 11
Rupert 7
tim10 5
lyte 4
dexman 3
Who's Online Now
0 members (), 63 guests, and 103 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998-2024
Powered by UBB.threads™ PHP Forum Software 7.7.5