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Joined: Apr 2007
Posts: 30
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Joined: Apr 2007
Posts: 30 |
My boss asked me the question below today and I am still pondering how or if it can happen with any phone system available today.
Question: We have an indivudal who is leaving harrasing phone messages after hours. We need to allow this individual the ability to continue to leave messages, but we also need to buffer the staff from them. For example, have the phone extension port to a single VM box in evening mode that a specific individual will screen, but during "day" mode the phone extension would port to the specific phone.
If anyone has any ideas please let me know.
Thanks
Neil
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Joined: Sep 2005
Posts: 9,285 Likes: 6
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Joined: Sep 2005
Posts: 9,285 Likes: 6 |
If the individual calls from the same number you could use CID routing to do this. You are going to need to know what brand/model phone system you have.
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Joined: Apr 2007
Posts: 30
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Joined: Apr 2007
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I have a Comdial DX80 right now.
EDIT: Topic was moved to Comdial
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