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Joined: Nov 2001
Posts: 470 Likes: 1
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OP
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Joined: Nov 2001
Posts: 470 Likes: 1 |
Calls are answered live 8-5 night term to 700. Is there any time program to put the system in night or does it have to done with the night button. I know it works if AA handles all traffic. Thanks
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Joined: Jan 2004
Posts: 6,648
RIP Moderator-Nisuko-Tie, General
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RIP Moderator-Nisuko-Tie, General
Joined: Jan 2004
Posts: 6,648 |
situations like that I use overflow , 4-5 rings then to AA
Skip
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Serving SW and West central Fl since 1984
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Joined: Feb 2008
Posts: 683
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Joined: Feb 2008
Posts: 683 |
There's no automatic day/night switching that I'm aware for calls ringing in. Like Skip said, you could have it overflow, but if they want to DIL it to AA at night. then you need the function key
St Petersburg
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Joined: Feb 2007
Posts: 2,473
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Joined: Feb 2007
Posts: 2,473 |
Comand 47xx is a Schedule programming for Intramail but you can use Nigh mode button as well.
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Joined: Nov 2001
Posts: 470 Likes: 1
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OP
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Joined: Nov 2001
Posts: 470 Likes: 1 |
The night button it is. Thanks guys
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Joined: Jan 2004
Posts: 6,648
RIP Moderator-Nisuko-Tie, General
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RIP Moderator-Nisuko-Tie, General
Joined: Jan 2004
Posts: 6,648 |
the Problem I've found with the night button is if someone forgets then after hours calls go unanswered
Skip
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Serving SW and West central Fl since 1984
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Joined: Oct 2006
Posts: 33
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Joined: Oct 2006
Posts: 33 |
DSX Version 3 software provides a very flexible line scheduling feature which will let you do what you are looking for.
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