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Joined: Jun 2004
Posts: 33
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OP
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Joined: Jun 2004
Posts: 33 |
Good Morning,
We have a 2000IPS that recently was upgraded from a 2000IVS and about two months later I was notified that the "MIC" soft key doesn’t toggle the MIC on and off like it used to on all the phones. Help... please!
Thank You
Rob
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Joined: Jun 2004
Posts: 33
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OP
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Joined: Jun 2004
Posts: 33 |
Feature + 1 works so it appears as if the softkey is where the problem lies. I've reset the switch however the problem is still there.
Any Ideas?
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Joined: Mar 2005
Posts: 42
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Joined: Mar 2005
Posts: 42 |
Rob,
What pattern are you using I have not heard of this problem with the default pattern.
Take a look at
1217>sta#
1222>sta#
1223>sta#
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Hot Rod
Hot Rod
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Joined: Jun 2004
Posts: 33
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OP
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Joined: Jun 2004
Posts: 33 |
1217>2000>3
1222>2000>0
1223>2000>0
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Joined: Mar 2005
Posts: 42
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Joined: Mar 2005
Posts: 42 |
Rob
You are using softkey pattern 0. Need to check that the pattern is defined correctly. The programming for the pattern is
9A00>XXYY XX is the pattern state and YY is the key.
9A10>XXYY XX and YY are the same as above. But this is where you name the pattern.
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Hot Rod
Hot Rod
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