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Joined: Dec 2003
Posts: 64
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OP
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Joined: Dec 2003
Posts: 64 |
how would i go about programming DID on my switch...i called NEC up and they wont be out here for days...and this thing was supposed to working last thursday. Verizon is killing, cause we had some lines ported from a POTS to DID and out of the 2 numbers one is workin on the switch, which they dont know why. but im trying to program a ips 2000. which i have never done b4 and if we dont get this number up and running soon we will lose a lot of business.
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Joined: Jul 2001
Posts: 1,985
Moderator-Mitel, NEC, Vodavi
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Moderator-Mitel, NEC, Vodavi
Joined: Jul 2001
Posts: 1,985 |
What part of the programming has you stumped?
If one of the lines the ported over works ok, then I would point the non-working number to the same DID.
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Joined: Jun 2004
Posts: 36
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Joined: Jun 2004
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We're actually having similar problems. Verizon promised to port over a few lines and two of the last lines in the list were never ported completely.
I would verify that the lines were ported and all the associated work was done. Ask for dates that the work was done on. That's how we got to the bottom of our problem of a couple of numbers not reaching us.
-JR
[This message has been edited by DJvonRapp (edited June 21, 2004).]
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Joined: Dec 2003
Posts: 64
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Joined: Dec 2003
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well, i got the number in the switch, but it wont go to the auto attendant, i dont know if i did it right, i basically added a station, and did a call forward to a split...its suppose to go to an auto attendant prior to that.
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