web statisticsweb stats

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
Joined: Mar 2004
Posts: 20
Member
OP Offline
Member
Joined: Mar 2004
Posts: 20
Hello all, thanks much for your answer on MWI indicator. Worked like a charm!

I do have another VM-related question:

I can't seem to figure out how to get a line key to function as a properly-set up speed-dialer for accessing voicemail. I tried using "Feature" + "Redial" + "1" + VM Extension #, (on each station) which works, but that takes the user to the main greeting, not to their mailbox.

I'd like to have them be able to press a single line key and have it take them directly to the "Please enter your password" prompt for their personal mailbox.

I tried setting this up using the VM Digit Add memory block and the Quick Transfer to VM extension, but it seems the system prefixes the Digit Add digit at the wrong time, like while transferring an outside call to someone's voicemail box.

How do I set up the Electra Elite to A) properly send an internal user directly to their password prompt for their voicemail box with a single keypress (if possible)

and

B) still allow outside callers to be directly transferred to the appropriate person's VM greeting (mailbox)

Thanks for your help!

Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

Joined: Nov 2003
Posts: 1,313
Member
Offline
Member
Joined: Nov 2003
Posts: 1,313
as long as the vm is set up correctly AND that person has a mailbox that has the same ext it should prompt for the password if they 1)dial the vm pilot ext or 2)press the vm 1 touch key.

to be transferred to the person's box you 1)either do the forward b/na code (default 43+vm pilot ext)) or 2)transfer to that person's ext then press 7 (to go right into their vm box...no waiting)

Joined: Nov 2003
Posts: 1,313
Member
Offline
Member
Joined: Nov 2003
Posts: 1,313
DUH!!!!!!!!!

forgot you have a 3rd party vm not nec's vm.

have you checked 4-35? not that it would really matter.

what the process for logging into the vm?

1)dial the pilot

2)then press # or something to let it know that you're a user

3)then dial your ext

4)dial password
-----------------------------
if that's the case, (and i haven't tried this to see if it really works or not)

do a:
feature
redial
button
1
vm pilot
#
ext
password
feature

or whatever the sequence would be to log into the vm. the system might dump the digits out too fast but it's worth a try.

Joined: Nov 2003
Posts: 1,313
Member
Offline
Member
Joined: Nov 2003
Posts: 1,313
just curious if that worked


Moderated by  ttech 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics94,284
Posts638,771
Members49,765
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
211,459 Shoretel
188,318 CTX100 install
187,091 1a2 system
Newest Members
Nadisale, andreww, gohunt, Darrick, telecopippo
49,764 Registered Users
Top Posters(30 Days)
Toner 23
teleco 5
jc2it 4
dans 3
dexman 2
Who's Online Now
0 members (), 144 guests, and 347 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998-2024
Powered by UBB.threads™ PHP Forum Software 7.7.5