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Another dead XTSc #221264 03/12/12 12:21 PM
Joined: Feb 2009 Posts: 3,136 Eden Prairie, MN MnDave OP Moderator-Vodavi, Vertical, XBlue
OP MnDave Moderator-Vodavi, Vertical, XBlue Joined: Feb 2009 Posts: 3,136 Eden Prairie, MN	Got my 2nd dead XTSc in two weeks This time, I didn't have one for a backup. :confused: But I got super lucky. :shrug: It costs $50 each time to ship it! - Dave S. - You can never appease your ideologue opponents.

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Re: Another dead XTSc #221265 03/12/12 01:35 PM
Joined: Sep 2005 Posts: 971 Southern Illinois STS E Member
STS E Member Joined: Sep 2005 Posts: 971 Southern Illinois	Seems like i heard it was a Cap in the power supply section. Did you give the CPU a look over and see anything obvious ? So it is pretty well written if you have a "c" it will fail? What life are you getting out of them 5 or 10 years? -TJ-

Re: Another dead XTSc #221266 03/12/12 02:17 PM
Joined: Jan 2008 Posts: 3,821 Crestview Fla Derrick Retired Moderator
Derrick Retired Moderator Joined: Jan 2008 Posts: 3,821 Crestview Fla	You will get about two to three years. I have had seven out of nine fail. It is a high percent failure rate until they are repaired the first time. I keep two spares in stock. www.myrandomviews "Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about" Retired, taking photographs and hoping to fly one of my many kites.

Re: Another dead XTSc #221267 03/12/12 03:22 PM
Joined: Feb 2009 Posts: 3,136 Eden Prairie, MN MnDave OP Moderator-Vodavi, Vertical, XBlue
OP MnDave Moderator-Vodavi, Vertical, XBlue Joined: Feb 2009 Posts: 3,136 Eden Prairie, MN	Some have said that it is a cap. But I have closely examined some previously repaired ones with a magnifying work light and find no noticeable trace of any repair. My Cs have gone out in as few as 3 years and as long as 7 years. And 50 bucks just for shipping them to repair is disgusting. Derrick, are you sure that they last longer after the repair? I think my first repair that was returned to service was about 3-4 years ago. FYI - If anyone buys one on Ebay, they are investing in a time bomb. Triads and the standard XTS systems are built like a rock. What the heck happened with this &^$%$??? - Dave S. - You can never appease your ideologue opponents.

Re: Another dead XTSc #221268 03/12/12 11:55 PM
Joined: Dec 2005 Posts: 818 Tampa tampasteve Member
tampasteve Member Joined: Dec 2005 Posts: 818 Tampa	Yep, same experience here. About every one that was installed 4-7 years ago has blown. Most seem to last between 5-7 years....XTS - no problem though. Steve

Re: Another dead XTSc #221269 03/13/12 04:44 AM
Joined: Aug 2003 Posts: 5,154 Likes: 2 Gainesville, FL, USA nfcphoneman Moderator-Vertical, Vodavi
nfcphoneman Moderator-Vertical, Vodavi Joined: Aug 2003 Posts: 5,154 Likes: 2 Gainesville, FL, USA	Dave, Just for grins and giggles, why don't take a sharpie and put a mark on every cap on the power supply? You should then be able to spot the one they replace, if that is what is happening. Then you could tell the rest of us! :p Gainesville Telephone Systems Jacksonville Telephone Systems

Re: Another dead XTSc #221270 03/13/12 07:55 AM
Joined: Jan 2008 Posts: 3,821 Crestview Fla Derrick Retired Moderator
Derrick Retired Moderator Joined: Jan 2008 Posts: 3,821 Crestview Fla	It is the five volts that blows. Obviously they are changing something or they would not come back repaired (that is why I keep a record of the serial number). www.myrandomviews "Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about" Retired, taking photographs and hoping to fly one of my many kites.

Re: Another dead XTSc #221271 03/13/12 12:32 PM
Joined: Sep 2006 Posts: 275 Likes: 1 San Juan Capistrano, Ca. Ted Member
Ted Member Joined: Sep 2006 Posts: 275 Likes: 1 San Juan Capistrano, Ca.	$50.? Is there someting I'm missing? Is Vertical fixing these guys for free? I pay shipping plus, and yes I've had three go at about 5+ years.

Re: Another dead XTSc #221272 03/13/12 02:17 PM
Joined: Jan 2008 Posts: 3,821 Crestview Fla Derrick Retired Moderator
Derrick Retired Moderator Joined: Jan 2008 Posts: 3,821 Crestview Fla	All of the failures I have had, took place inside the five year warranty for each box. I call Vertical and ask them to check the serial number. On one occasion I emailed a proof of purchase to them and they covered it as well. www.myrandomviews "Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about" Retired, taking photographs and hoping to fly one of my many kites.

Re: Another dead XTSc #221273 03/14/12 06:15 AM
Joined: Feb 2009 Posts: 3,136 Eden Prairie, MN MnDave OP Moderator-Vodavi, Vertical, XBlue
OP MnDave Moderator-Vodavi, Vertical, XBlue Joined: Feb 2009 Posts: 3,136 Eden Prairie, MN	$50+ was what UPS charged me just to ship the 1st one to repair. I just got a call back today with the return charges. I'm told it is out of warranty, so besides the repair fee I'm also being socked another $37+ for their shipping it back to me. That means about $90 our of my pocket besides the repair fee. All total, it amounts to a few big bills. It's so very disgusting. Now why did it cost me more to ship from me? Maybe I packed my box better? - Dave S. - You can never appease your ideologue opponents.

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