web statisticsweb stats

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
#183726 02/03/06 12:54 PM
Joined: Feb 2006
Posts: 31
nhbilly Offline OP
Member
OP Offline
Member
Joined: Feb 2006
Posts: 31
model # CHSUE672A+PS

First of I want to thanks the members of this forum, the wealth of information is endless.

I am a noobie to the Toshiba so bare with me if I am not using the correct terminology.

The Toshiba Strata I am administrating has a set of 200s extension with 789.5XXX; X = extensions to directly dial an extension from the outside.

The problem I have is that the 300s are not setup that way but all I know is that the 1st 4 digits are 341.5XXX.

Where is the settings for this programmed.

I have compared the 200s to the 300s and all the settings looks identical.

Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

#183727 02/03/06 01:29 PM
Joined: Sep 2004
Posts: 2,017
Former Moderator-Toshiba, Request an Installer
*****
Offline
Former Moderator-Toshiba, Request an Installer
*****
Joined: Sep 2004
Posts: 2,017
Sounds like you need to program the DID's to go to the right extension. Program 71-1,2,3


Now available Voicemail Programmer Kit to program your Toshiba Voice Mail across your network.

Toshiba Technical Support at: One Ring Telecom
#183728 02/03/06 02:32 PM
Joined: Jun 2003
Posts: 3,273
Likes: 1
Moderator-Toshiba
*****
Offline
Moderator-Toshiba
*****
Joined: Jun 2003
Posts: 3,273
Likes: 1
If you have a CTX/CIX it's under Trunks-->DID.

#183729 02/03/06 09:06 PM
Joined: Feb 2006
Posts: 31
nhbilly Offline OP
Member
OP Offline
Member
Joined: Feb 2006
Posts: 31
thanks guys.
I search the CTX back and forth trying to find a clue, but now I am getting some where.

-nhb

#183730 02/03/06 11:27 PM
Joined: Sep 2004
Posts: 2,017
Former Moderator-Toshiba, Request an Installer
*****
Offline
Former Moderator-Toshiba, Request an Installer
*****
Joined: Sep 2004
Posts: 2,017
Thanks, Tom. I saw the cabinet number and assumed DK424i! :confused:


Now available Voicemail Programmer Kit to program your Toshiba Voice Mail across your network.

Toshiba Technical Support at: One Ring Telecom
#183731 02/06/06 04:52 AM
Joined: Feb 2006
Posts: 31
nhbilly Offline OP
Member
OP Offline
Member
Joined: Feb 2006
Posts: 31
Quote
Originally posted by phonemeister:
If you have a CTX/CIX it's under Trunks-->DID.
would you happen to have manual? ;-) I found where I need to go but d@mn if this system provides a little hint.
when i mean noobie I truely mean it.
I have only used and figured out the strata for 4 months.

#183732 02/06/06 10:38 AM
Joined: Feb 2006
Posts: 31
nhbilly Offline OP
Member
OP Offline
Member
Joined: Feb 2006
Posts: 31
I am in the DID section but when I try to apply the DID to extension 302 I get an error GCO Key Group not assiggned. I can't use the same GCO Key Group for the 200s extensions?

thx

#183733 02/06/06 12:05 PM
Joined: Feb 2006
Posts: 31
nhbilly Offline OP
Member
OP Offline
Member
Joined: Feb 2006
Posts: 31
I figured it out... Stupid mistake

#183734 02/06/06 08:26 PM
Joined: Mar 2001
Posts: 3,869
Member
****
Offline
Member
****
Joined: Mar 2001
Posts: 3,869
As a youg child my teacher would insist that there were no stupid questions.

One day I heard an unfamiliar term and asked what it meant. Big mistake. Everyone laughed, I never lived it down.

The term was diarrhea, our family called it the runs. That haunted me thruout high school. There are stupid questions, there are stupid mistakes, but missing a minor DID point is not a stupid mistake.


THE Bracha, old blond specialist in Rube Goldberg solutions.
#183735 02/07/06 04:53 AM
Joined: Feb 2006
Posts: 31
nhbilly Offline OP
Member
OP Offline
Member
Joined: Feb 2006
Posts: 31
THX


Moderated by  Carlos#1, phonemeister 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics94,330
Posts639,004
Members49,783
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
213,476 Shoretel
190,770 CTX100 install
189,240 1a2 system
Newest Members
AVO-IT, wierderal, Rupert, hamishegg, Rphoneguy
49,782 Registered Users
Top Posters(30 Days)
Rupert 10
Toner 9
tim10 8
lyte 4
whoami 3
Who's Online Now
0 members (), 71 guests, and 116 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998-2024
Powered by UBB.threads™ PHP Forum Software 7.7.5