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#180399 04/27/05 09:58 AM
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We have a remote office of about 10 users tying back to a corporate office. We have a CTX100 at the remote office and CTX670 at the corporate connected over the internet with T-1 connections at both offices. The quality over the connection is often bad.

We have experimented with a toshiba IPT1020 single VoIP phone at the remote office and the quality is much better. Is there something fundamentally different about the communication used by the two?

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#180400 04/28/05 02:21 AM
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Shared bandwidth is usually the problem. Make sure the protocol is set to G.729 and jitter buffer is set high enough, 40 should be ok.


Joe
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