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[This message has been edited by martin (edited April 06, 2005).]

PDN #604 Enter the extension number followed by the speed dial key followed by the amount of time in seconds before it will transfer.

604 is Busy/No Answer

So if a call is busy or there is no answer after the specified time it will forward to the voicemail port.

#604 XX (Speed Dial Key) YY

Where XX is the extension number
Where YY is the amount of time in seconds before a transfer.

Forgot to say end with the redail key to save.

Thank you GHarman for your reply..I will like to try what you have instructed but I can't seem to find the speed dial key...what # is speed dial? ex: on my phone, redial is CO16...

On a basic system it is usually LED 20.

I dont' have LED20...On my phone it is:
INT
CO1 - CO17
DND
MW/FL
on the right side and under the # keys, I have:
MIC
SPKR
CONF/TRS
HOLD

**also our system is DK56..I was able to find the info on our old invoice.

[This message has been edited by msiec200 (edited April 07, 2005).]