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Joined: Dec 2005
Posts: 1,716
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Joined: Dec 2005
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Anyone know of an ISO compliant phone log? I understand as we move into the process some parts of our company will need to start logging calls from customers.
Candor - Intelligence - Good Will
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Joined: Nov 2007
Posts: 6
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Joined: Nov 2007
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What are the requirements in the ISO standard for call logging? Most CDR's capture the same data.
Can You Hear Me Now?
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