I had a customer call me to look at a system this week, there are 18 VB-44220-b phones (22 button) and 1 vb-44223 (22 button small display) the problem is that the office had new carpet installed and they are not sure where the display set was plugged in. I think I have determined the correct location but the display will not light in that jack. A non display will work in that jack. The other clue is that the night button no longer works and when trying to access the programming where the display set works, I must use the password and not the short way that works for attendant phones. I can not program the night button in the jack that they have it in either.
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Last time I checked, the attendant phone plugged into the first port of the sytsem. That would be the white/blue pair of the first cable all the way to the left of the cabinet. Or try dialing 101 and see which phone rings...that is if your system is still in standard numbering.
The extension is set for non display unit , that socket must not be the main phone. as carl said the attendent is pluged in to first port, try putting a tone unit on that cable at the cabinet and tracing the socket
“I have not failed. I've just found 10,000 ways that won't work.”
First of all, a DBS starts at extenion 100 by default, not 101. If you have your jacks numbered on the blocks, see where extenion 100 is connected. If it is a 34 button display phone it should have the tel set as a type 4.
I agree with this and the customer is the one that told me where this phone was before they had the carpet replaced. I will do some more investigating since I am almost sure that the jack I tried was the W/Bl Bl/W pair.. I am going to shut it down and ohm out the pair and not trust the tone tracer. Rich, you confirmed my thoughts that the display phone had to be a type 4 even though it is a 22 button small display. I have a suspicion that when they did the carpet they might have damaged some cabling since I have also determined that they are 1 jack short for the phones they claim existed previously.
I have since fond out that there were apparently some "wires comming up through a slit in the carpet. I assume that the carpet replacement made some cabling disappear and now the fun begins.
I think I have determined the correct location but the display will not light in that jack. A non display will work in that jack.
Let's back up a minute. I have *NEVER* seen a port that powered a digital phone that would not "light" the display. Digital set programming is "auto-sensing". Sometimes it will get messed up, but in that case, NO digital phone will work.
If you have a display set that does not display, the contrast may be tweaked down all the way. With the phone hung up, press # and the volUP or volDOWN repeatedly to adjust.
If the display doesn't work go to the phone when it's idol and press # # and then use the volume up key to raise the contrast on the set so you can see it. You can also lower contrast by using the volume down key. Unless the phone is bad I guarantee this will fix the problem.
A friend will help you move. But, a real friend will help you move a body!
the contrast was not the problem. the problem was that when they did the carpet they "cleaned up" the wires that were there.. I recabled port 1 and everything is good.
