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Joined: May 2004
Posts: 1,665 Likes: 4
Moderator-Avaya
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Moderator-Avaya
Joined: May 2004
Posts: 1,665 Likes: 4 |
Originally posted by PhoneSol:
Just as a FYI....
ESI systems automatically ring the operator phone when anyone on the system dials 911. It shows the extension and name of the caller in the display. Also rings until the operator picks up the phone and hears the "a 911 call has been placed by...." message.
I've always thought that was a very cool feature, especially in a large office environment. And if the operator is in the bathroom, the call is delayed that much longer for an actuall 911 operator. As a firefighter/EMT, that doesnt sound like a good scenario to me.
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Joined: Aug 2003
Posts: 5,154 Likes: 2
Moderator-Vertical, Vodavi
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Moderator-Vertical, Vodavi
Joined: Aug 2003
Posts: 5,154 Likes: 2 |
Originally posted by mongo5150:
And if the operator is in the bathroom, the call is delayed that much longer for an actuall 911 operator. As a firefighter/EMT, that doesnt sound like a good scenario to me. The 911 call goes through to the 911 operator. The phone system just notifies the receptionist that a call has been placed. Vodavi has this feature as well.
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