I’ve got an 8602 IP Softphone that I’m trying to connect with v 2.1.2.40 CS-5200. All settings are correct and the system shows that there is a Category B license, with 0 of 1 in use.

When I start the Softphone, it shows LICENSE ERROR IP ENDPOINT on the display.

I changed the settings for those of my Softphone (on another node) and it works okay. I pointed my Softphone to the new one and the license error shows again. So, the Softphones are working, just not at this node.

Every indication shows this as a license issue. In DB Studio, I checked Operations / IP Device Status. It shows the Softphone with a red X, no license. I tried to reload the license, but it shows as already in use.

I have 0 of 1 licenses in use, but it shows the Sopftphone as unlicensed. Anyone have any thoughts?