|
|
|
|
Joined: May 2009
Posts: 1,198
Member
|
|
Member
Joined: May 2009
Posts: 1,198 |
I’ve got an 8602 IP Softphone that I’m trying to connect with v 2.1.2.40 CS-5200. All settings are correct and the system shows that there is a Category B license, with 0 of 1 in use.
When I start the Softphone, it shows LICENSE ERROR IP ENDPOINT on the display.
I changed the settings for those of my Softphone (on another node) and it works okay. I pointed my Softphone to the new one and the license error shows again. So, the Softphones are working, just not at this node.
Every indication shows this as a license issue. In DB Studio, I checked Operations / IP Device Status. It shows the Softphone with a red X, no license. I tried to reload the license, but it shows as already in use.
I have 0 of 1 licenses in use, but it shows the Sopftphone as unlicensed. Anyone have any thoughts?
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Jun 2010
Posts: 797
Moderator-Inter-Tel
|
|
Moderator-Inter-Tel
Joined: Jun 2010
Posts: 797 |
Do you have IP Endpoints enabled on your license as well? You need that in addition to the Category B license.
You might be licensed only for a digital system.
|
|
|
|
|
Joined: May 2005
Posts: 526
Member
|
|
Member
Joined: May 2005
Posts: 526 |
I had the something happen and had to have support reset the license so I could load it again
Randy
|
|
|
|
|
Joined: May 2009
Posts: 1,198
Member
|
|
Member
Joined: May 2009
Posts: 1,198 |
Yep, IP Endpoints is not enabled.
You know, two of us stared at the stupid thing for an hour and missed that! Thanks.
|
|
|
|
Forums84
Topics94,402
Posts639,368
Members49,808
| |
Most Online5,661
May 23rd, 2018
|
|
|
0 members (),
383
guests, and
270
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
