So that we're clear: You installed the LCOT card AND the piggyback card that provides caller ID for eight lines? There's really not much else to it as long as you have all of the hardware in place. Also, if you have installed the piggyback card, are you sure it's installed on the proper position? The LCOT16 card takes two of these cards, one for each eight lines.


Ed Vaughn, MBSWWYPBX