hello all. i cannot get caller id on my tda 100. i installed the card but all i get is 601 icd group 001. any idea what is wrong? thanks for your help.

Have you enabled caller id in programming. In the 900’ I think

Also verify you are receiving ICLID from Telco. Stranger things have happened.

So that we're clear: You installed the LCOT card AND the piggyback card that provides caller ID for eight lines? There's really not much else to it as long as you have all of the hardware in place. Also, if you have installed the piggyback card, are you sure it's installed on the proper position? The LCOT16 card takes two of these cards, one for each eight lines.

Thanks for the positive response. I have the 8 port card so the piggyback card is installed correctly. . i think that my power supply might be defective. I have ordered another so I will let you all know what happens after I swap it out. Thanks again for your help.

Those power supplies definitely fail more than anything else in that system. It's a shame because it's a great system otherwise.

I'm not trying to hijack this thread but Mr. weird stuff wants to chime in with a similar question.

I have a TDA 200 and added a couple cordless cell stations and sets.

A call comes in and CID shows on the regular display phones within a ring or 2.

Although both the cordless phones get the call ringing but no CID shows even after 5 rings?

What cell station and cordless model are you using? I don't remember any issues with the combo. I have a TD141 on the shelf and an NIB TD7685. Both have to be at least 10 years old.

Carl

2) KXT0155 Cell station
2) KXTCA385 Cordless phones

I've only had 1 other customer that got these and they had no CID anywhere.

As far as I know.... which isn't very far, It shouldn't make a difference but I thought I would mention that it's a PRI feeding the 200.

The newer dect phones need latest software to work properly

Hi OBT!

I DO remember the firmware was pretty old as I got a warning when I loged into it.

Is there any risk upgrading and using the older DYSY files or should it be done incrementally?

You can upgrade straight to highest level of software. Just use the latest tool to upgrade the dsys file

Thanks OBT,

It was a 2.0. Glad to have a fix!

Have a great day and stay safe~!

Ralph

Is the phone programmed to ring? Is the ringer turned off? I've had customers that expected CID to be shown on a phone that was programmed not to ring .