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Joined: Aug 2006
Posts: 15
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OP
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Joined: Aug 2006
Posts: 15 |
Originally posted by mforrence:
Are all of the lines in the same trunk group? Does the Reports A screen note any times when all lines in a particular group are busy? Have you looked at the reports H screen? Is the LCR database the same, but created for another customer that has a different trunk configuration?
Mike Yes, TG 1. No All Lines busy on Report A. and Yes, this is an LCR Db from another site. We just noticed that LCR class was set to 102 (they have Centrex lines), so we just changed it to 100. I guess is a matter of time now.
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