I always assume that everyone else is going to do nothing. On a pre-wire, the first thing I do is alert the customer to the fact that if they are moving data circuits to a new building, they better call their provider immediately and get into the queue. I have seen law firms pay rent on a new office space, but they could not move in because they were waiting for their T-1s to be installed. Then of course, no one wants to bring up dial tone from the demarc either. The funniest one was this year when a customer told me "Oh - Time Warner said they will pull the cable in for $99.00". I said "Oh really, they are going to run 12 plenum RG6 coax cables for $99.00?" When they showed up they said "we don't do that", and they don't even carry plenum cable on their truck. All they did was drop off the set-top boxes.