I only threw in that suggestion about power because there used to be a mind set in Ex-tone field service, that if it was weird then a hand pack was the answer.
Q: phone won't ring A:hand pack,
Q:station port won't answer. A: handpack
Q: speed dial don't work A: definite handpack.
It got to the point that Software Engineering stepped in and told them to stop. Too many people were complaining from the field that a lot of time was wasted handpacking (in some cases for days) only to find that the problem wasn't solved or wound up being a hardware issue. Just ask the executone techs who frequent this page, they can tell you.
You'll note that Rick is not mentioning anything about digital ports locking up, only single line ports. they have external power sources attached to them which the digital stations don't.
And once again it was only a suggestion, something that could be done quickly with very little effort before hours are wasted handpacking.
You want to get me started about weird Executone problems, talk to me sometime about Executone and ground problems.
Tj
Where's an ONEAC when you need one!
