wow, same thing here, hotel that we have a fujitsu in. it is time to replace, the ESI will do everything on the admin side but you just can not put them in the rooms. i would not put digital phones in rooms. i have seen at voice-com solutions with cisco that give the guest full access to everything from room service to opening the blindes and controlling the lights. can you see a hotel spending $XYZ on a room phone?

Martin Wolfe
Wolfe Communications
Servicing the North Bay
Sonoma, Marin, Napa, Lake, San Francisco, Mendocino
ESI, Avaya, Star2Star,and Toshiba Installer