We are getting "No ch available" when we call one specific phone number. The phone number is close to our phone numbering scheme. For example, our phone numbers start with 630-930-5xxx. The phone number we are trying to dial is 630-930-5xxx, but not one of our numbers. This has worked for years. All the sudden it stopped working. I asked my Samsung rep and she suggested rebooting the phone system.

Is there a way to reboot the phone system from OfficeServ Manager so I can remotely log into my computer and initiate a reboot after hours? I noticed in the manuals that OfficeServ Manager has MMC 811 reset system but I don't want to touch it without asking someone first.

Thanks.