1. i'll check this out when i get to the office but the pri/smart jack were only installed less than a year ago.
2. i bought the cable from monoprice. i'll change it when i get to the office but i haven't had any issues with their cables before. of course i've only used their cables for data, perhaps voice is more sensitive?
3. i don't think this is the issue. i've wiggled the cable before and haven't seen any drops but i'll try it again when i get into the office.
4. this is probably the issue but the card is fairly new. we purchased it this january and it was the latest rev that they had back then. the switchvox was installed in august last year with a single span card but we were having all sorts of echo problems so we switched to a dual span card with hw echo cancellation. i will never use their single span cards again and wish that they support sangoma cards in switchvox but they don't. i've asked them about it before
this is part of the log from last night. the hdlc errors were actually three pages worth but i didn't want to post them all here. do you think that they are related to the drops? i don't always see them when it get an alarm but they are there often enough to make me worry about it.
100 05/26/2009 5:41 AM NOTICE chan_zap.c: PRI got event: HDLC Bad FCS (8) on Primary D-channel of span 1
101 05/26/2009 5:41 AM NOTICE chan_zap.c: PRI got event: HDLC Abort (6) on Primary D-channel of span 1
102 05/26/2009 5:41 AM NOTICE chan_zap.c: PRI got event: HDLC Bad FCS (8) on Primary D-channel of span 1
103 05/26/2009 5:41 AM NOTICE Last Message Repeated 3 times
104 05/26/2009 5:41 AM NOTICE chan_zap.c: PRI got event: HDLC Abort (6) on Primary D-channel of span 1
105 05/26/2009 5:41 AM NOTICE Last Message Repeated 1 times
106 05/26/2009 5:41 AM NOTICE chan_zap.c: PRI got event: HDLC Bad FCS (8) on Primary D-channel of span 1
107 05/26/2009 5:41 AM NOTICE Last Message Repeated 1 times
108 05/26/2009 5:41 AM NOTICE chan_zap.c: PRI got event: HDLC Abort (6) on Primary D-channel of span 1
109 05/26/2009 5:41 AM NOTICE Last Message Repeated 1 times
110 05/26/2009 5:41 AM NOTICE chan_zap.c: PRI got event: HDLC Bad FCS (8) on Primary D-channel of span 1
111 05/26/2009 5:41 AM NOTICE chan_zap.c: PRI got event: HDLC Abort (6) on Primary D-channel of span 1
112 05/26/2009 5:41 AM NOTICE chan_zap.c: PRI got event: HDLC Bad FCS (8) on Primary D-channel of span 1
113 05/26/2009 5:41 AM NOTICE chan_zap.c: PRI got event: HDLC Abort (6) on Primary D-channel of span 1
114 05/26/2009 5:41 AM NOTICE Last Message Repeated 1 times
115 05/26/2009 5:41 AM NOTICE chan_zap.c: PRI got event: HDLC Bad FCS (8) on Primary D-channel of span 1
116 05/26/2009 5:41 AM NOTICE chan_zap.c: PRI got event: HDLC Abort (6) on Primary D-channel of span 1
117 05/26/2009 5:41 AM NOTICE Last Message Repeated 2 times
118 05/26/2009 5:41 AM NOTICE chan_zap.c: PRI got event: HDLC Bad FCS (8) on Primary D-channel of span 1
119 05/26/2009 5:41 AM NOTICE Last Message Repeated 3 times
120 05/26/2009 5:41 AM NOTICE chan_zap.c: PRI got event: HDLC Abort (6) on Primary D-channel of span 1
121 05/26/2009 5:41 AM NOTICE chan_zap.c: PRI got event: HDLC Bad FCS (8) on Primary D-channel of span 1
122 05/26/2009 5:41 AM NOTICE Last Message Repeated 1 times
123 05/26/2009 5:41 AM NOTICE chan_zap.c: PRI got event: HDLC Abort (6) on Primary D-channel of span 1
124 05/26/2009 5:41 AM NOTICE chan_zap.c: PRI got event: HDLC Bad FCS (8) on Primary D-channel of span 1
125 05/26/2009 5:41 AM NOTICE chan_zap.c: PRI got event: HDLC Abort (6) on Primary D-channel of span 1
126 05/26/2009 1:27 AM NOTICE Last Message Repeated 1 times
127 05/26/2009 12:02 AM ERROR ../include/asterisk/lock.h: app_queue.c line 4506 (manager_queue_reload): Error releasing mutex: Operation not permitted
128 05/26/2009 12:02 AM ERROR ../include/asterisk/lock.h: app_queue.c line 4506 (manager_queue_reload): mutex '&q->lock' freed more times than we've locked!
129 05/26/2009 12:02 AM ERROR ../include/asterisk/lock.h: app_queue.c line 4506 (manager_queue_reload): Error releasing mutex: Operation not permitted
130 05/26/2009 12:02 AM ERROR ../include/asterisk/lock.h: app_queue.c line 4506 (manager_queue_reload): mutex '&q->lock' freed more times than we've locked!
131 05/26/2009 12:02 AM ERROR ../include/asterisk/lock.h: app_queue.c line 4506 (manager_queue_reload): Error releasing mutex: Operation not permitted
132 05/26/2009 12:02 AM ERROR ../include/asterisk/lock.h: app_queue.c line 4506 (manager_queue_reload): mutex '&q->lock' freed more times than we've locked!
133 05/26/2009 12:02 AM ERROR ../include/asterisk/lock.h: app_queue.c line 4506 (manager_queue_reload): Error releasing mutex: Operation not permitted
134 05/26/2009 12:02 AM ERROR ../include/asterisk/lock.h: app_queue.c line 4506 (manager_queue_reload): mutex '&q->lock' freed more times than we've locked!
135 05/26/2009 12:02 AM ERROR ../include/asterisk/lock.h: app_queue.c line 4506 (manager_queue_reload): Error releasing mutex: Operation not permitted
136 05/26/2009 12:02 AM ERROR ../include/asterisk/lock.h: app_queue.c line 4506 (manager_queue_reload): mutex '&q->lock' freed more times than we've locked!
137 05/26/2009 12:02 AM ERROR ../include/asterisk/lock.h: app_queue.c line 4506 (manager_queue_reload): Error releasing mutex: Operation not permitted
138 05/26/2009 12:02 AM ERROR ../include/asterisk/lock.h: app_queue.c line 4506 (manager_queue_reload): mutex '&q->lock' freed more times than we've locked!
