Originally posted by Eriway Too:
If calls are being immediately routed to someone's personal voicemail, you may also want to check whether "transfer" options are available for the mailbox.
I listened to the options in the voice mail setup, but didn't hear any settings for the user to make their calls go straight to voicemail. The only settings I think that may be close are when the phone system ask for a users' home phone, cell phone, pager, ect. The user is able to program the phones to forward the incoming calls to another phone number.
