are they able to view the caller id on an incoming call? they would have to be able to at least see it in order to scroll it with the scroll key or the dir button.

only 15 people can view caller id at any time.
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1-1-78 is where you put the ports that are supposed to view callerid

also have to allow it in cos 1-8-08

lines have to ring on their phone
either 4-01/4-02, dit/ana 3-42/3-43, car key 4-37/4-38

it's probably already in 7-01 card slot assignment

the mif assignment is also in 7-3-04 (class=1 i think)