Dave, I feel your pain. I too became spoiled with the down-home way that Vodavi operated. If you had a problem, they welcomed you to go straight to the top if it made you feel better. That's just it, you never needed to do that. As I am sure that Scott and many others can attest, the company is not the same since Vertical took over.

We sold our first Vodavi system in 1989 and never looked back. We have been a 98% Vodavi shop ever since and they appreciated our business. Today, I can't even get a response to an e-mail. What a shame. Vodavi was once a great "people" company. Not any more.

Today, if you aren't selling Vertical's Wave product, they aren't interested in you. The sad thing is that most remaining original dealers aren't selling it.


Ed Vaughn, MBSWWYPBX