Hi Everyone, I'm new here, and pretty new to telecom stuff too.
Anyway, I have a Vodavi Digital Talk Path voicemail system in the radio station that I am the new engineer for.
Right now, when you call our numbers, the voicemail box beeps as it rings... (this appears to be normal to me) then, after 5 or so rings, there is no dial tone, no nothing. (I assume this is when the voicemail picks up) . There is supposed to be "Hi, you've reached WSAM radio, etc, press 1 for whatever, etc."
I was able to go in with the VM admin software and see all the menus, and everything looks good to me, but I'm not a telecom guy, but I am willing to learn.
I am able to check my voicemail from the handset just fine, as well as change my greeting. But no one can get to my voicemail anyway.
There seems to be some smart people here, and I could really use the help, and I look forward to your responses.
Thank you very much,
Andy
