I have a customer that has a dk280 and needs to add 5 DID numbers to the system. These numbers will be individual to 5 different people. These agents do not have phones so it will need to be configured to ring a phantom extension then forward to a mailbox....

I figured that it would take 2 hours to do this (counting on some customer confusion on what the want, setting up the mailbox and other normal b.s. )

Figured to be safe I would quote them a max of 3 hours... to do this....

How much time do you guys think it will take to do this....

Walter