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Joined: Oct 2005
Posts: 116
Member
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OP
Member
Joined: Oct 2005
Posts: 116 |
if we dial "10" or "12", the call transfers to the correct extension. when we dial "1", the call reverts back to the main menu. This is why I think the system is looking for a second digit.
we have prompts 2,3,4 and 5 which all work correctly. You dial the individual digit and the call transfers to the correct extension.
6 goes to the general mailbox.
all seem to follow the programming in the CCR screen except for "1".
Tj
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