Quote
Originally posted by TJMCAPS:
we set path 1 to xfer Int 25. if we dial "25" direct, it transfers to ext 25 so the path is working...." tj
Dialing "25" makes AA Xfer the call, Not the CCR.

By chance, is the caller using a cell phone? Some cell phones don't work well with Nortel. Have you tried calling in from another line and tried the CCR prompts? Are the other CCR prompts working, like 2, 3, etc?

Scientists say that the universe is made up of Protons, Neutron & Electrons. They forgot "Morons".
Dave. (CTUB) Canadian Techs Use Bix!