Can anyone tell me what these logs mean. I have a customer with this new mitel that's having some problems with incoming calls ringing busy intermitantly. They have 1 PRI w/NI2 protocol utilizing DID's.Their vendor states it's not their problem. I'm schooled in NEC, so unable to decipher these logs. Can anyone help? eek


All Software Logs
Log Number Severity Date Time Source Description File Name and Line Number
4993 Warning 2006/Apr/03 08:40:11 VDSU-1 Connect Ind in invalid state = 7, callID=4cad, portID=a2b99e8, CH=4 logfile.cpp;162
4992 Warning 2006/Apr/03 08:40:04 VDSU-1 Connect Ind in invalid state = 7, callID=4cac, portID=a2b99e8, CH=4 logfile.cpp;162
4970 Warning 2006/Apr/03 08:31:09 Call Control - Software Program: cpprog Offset: 0:0000079C PC: 0003B18C
Program: cpprog Offset: 0:00000B84 PC: 0003B574
Program: cpprog Offset: 2:00001A8C PC: 002DB520
log_outputs_util_en.c;2078
4969 Warning 2006/Apr/03 08:31:08 Call Control - Software Overwriting a non-nil call log idx: $01C6
Traceback:
Program: cplowlvl Offset: 2:00001B00 PC: 002932C8
Program: cphold Offset: 2:0000011C PC: 00363730
Program: cpprog Offset: 2:00000C9A PC: 002DA72E
log_outputs_util_en.c;2078
4882 Warning 2006/Apr/03 04:48:24 Heartbeat Server ICP has lost contact with (66.0.10.50 (08-00-0F-19-49-9B)), motfcc cluster pool free: 2886 and low water mark: 2787 HeartbeatRecvTimeoutHandler.cpp;260
4881 Warning 2006/Apr/03 04:48:04 Heartbeat Server ICP has lost contact with (66.0.10.50 (08-00-0F-19-58-A4)), motfcc cluster pool free: 2887 and low water mark: 2787 HeartbeatRecvTimeoutHandler.cpp;260
4880 Warning 2006/Apr/03 04:48:03 Heartbeat Server ICP has lost contact with (66.0.10.50 (08-00-0F-19-58-84)), motfcc cluster pool free: 2887 and low water mark: 2787 HeartbeatRecvTimeoutHandler.cpp;260
4879 Warning 2006/Apr/03 04:48:02 Heartbeat Server ICP has lost contact with (66.0.10.50 (08-00-0F-19-4A-7C)), motfcc cluster pool free: 2887 and low water mark: 2787 HeartbeatRecvTimeoutHandler.cpp;260
4874 Warning 2006/Apr/03 04:36:52 Heartbeat Server ICP has lost contact with (66.0.10.50 (08-00-0F-19-49-9B)), motfcc cluster pool free: 2887 and low water mark: 2787 HeartbeatRecvTimeoutHandler.cpp;260
4873 Warning 2006/Apr/03 04:36:49 Heartbeat Server ICP has lost contact with (66.0.10.50 (08-00-0F-19-4A-7C)), motfcc cluster pool free: 2887 and low water mark: 2787 HeartbeatRecvTimeoutHandler.cpp;260