VoIP for Business – Accounting Firms
Atcom is privileged to act as the business VoIP provider for many accounting firms. Some of the telephone needs these accounting firms have expressed include:
- Need to scale up quickly when spring demand arises
- Reception must act efficiently when phones get busy
- Voicemails must be easy to access
- Auto Attendant greetings must be simple to change because they fluctuate constantly through the seasons
- Need an effective way to handle calls when reception is away
Why VoIP is Great for the Business of Accounting Firms
Business VoIP phone systems address the needs of accounting firms in many unique and ideal ways.
Need to scale up quickly when spring demand arises
VoIP phone systems are quick and easy to scale, much like Office 365 or other cloud email services. The old way of doing things involved expensive hardware in a telephone closet or server room. When a business reached the user capacity of their existing hardware more capital cost was incurred to expand or replace these “on-premise” PBX phone systems. On the other hand, VoIP allows you to scale quickly and easily to match your demand perfectly. Because “brains” for your telephones exists in the cloud, it is able to handle increased capacity immediately as needed.
Reception must act efficiently when phones get busy
Reception staff to handle calls efficiently with AtcomCloud VoIP phones. Whether it’s the
- built-in call queuing feature
- one button transfers
- park and page functions
- optional Bluetooth headset capability, or
- other easy-to-use features
your reception position will be thoroughly streamlined!
Voicemails must be easy to access
Access to your voicemails in a multitude of ways using our modern VoIP systems. You can check your messages
- via email that is sent with a text transcription of the message
- from your desk phone
- online in the web portal
- through the mobile app
- by calling in to your auto attendant and choosing an option to login to voicemail
It couldn’t be easier!
Auto Attendant greetings must be simple to change because they fluctuate constantly through the seasons
Our AtcomCloud VoIP system makes switching greetings a breeze! You have the option of using text-to-speech (simply type out the greeting and pick the AI voice), upload a WAV or MP3 file, or record from your extension. Older phone system usually made this process quite difficult which in turn led to many outdated or less-than-professional company greetings.
Atcom is more than happy to connect you with COHM – a great resource for professionally recording greetings at an amazing price!
Need an effective way to handle calls when reception is away
One of our accounting clients spans 4 locations in western Canada. Switching to our business VoIP phones at all 4 sites gave them the ability to have reception in one office cover the breaks for reception in another office. This was a game changer in terms of giving their callers the best possible customer service! Other options we have to address this need include easy-to-install cordless phones, ability for other extensions to login and logout from the reception queue, or forwarding to cell phones.
How to Get Started
Request an instant quote for your new cloud phone system right away!