Telecom audits for businesses in Western Canada
Choosing the right phone system or provider isn’t always easy. Spot gaps in your current telecom infrastructure, explore solutions, and partners you can rely on with Atcom Systems.
Make informed telecom decisions
With so many providers and platforms on the market, it’s easy to feel overwhelmed. Our telecom audits help you make confident, well-informed choices for phone systems and service contracts.
Get an instant quote
Tell us about your current setup and goals—we’ll help you scope an audit that fits.
Compare providers
We assess the pros and cons of various carriers and telecom vendors—with a focus on Canada-based options.
Review phone system compatibility
We check whether your hardware is widely supported or limits you to a short list of vendors.
Evaluate ongoing support
We help you assess whether your provider offers adequate support, backup coverage, and online resources.
Protect against vendor lock-in
Our audits show you whether your phone system ties you to a single vendor—or gives you flexibility.
Get references and next steps
We connect you with similar-sized providers and offer actionable guidance.
Excellent service! Technician went over and above. Very competent. We have used them multiple times and will continue to do so! They consistently offer the best service you could ask for.
— Crystal Webster
Clarity, confidence, & vendor-neutral advice
Solutions for different business needs
Whether you’re replacing a legacy phone system or evaluating a new provider, our telecom audits are tailored to match your goals and speak specifically to your needs.
Local vs national support
We help you verify which vendors truly operate in your city and how accessible their support is.
Basic phone system assessments
Get clarity on whether your setup is costing too much—or holding you back.
Guidance for first-time buyers
We’ll walk you through what to look for in a telecom provider and what questions to ask.
Compatibility checks
We review your systems to ensure you’re not locked into limited support options.
Audit of existing service contracts
Identify billing inefficiencies, outdated plans, or unnecessary service bundles.
Help with upcoming transitions
We provide guidance on system upgrades, vendor switching, or consolidating phone services across locations.
Vendor reference checks
We help you request and evaluate references from providers to assess real-world performance.
Reviews of support availability
Understand technician coverage, response time guarantees, and service call processes.
Documentation and digital resources
We help you review whether your provider offers adequate support guides, user manuals, and remote tools.
Frequently asked questions
Find answers to the questions we get asked most often about phone system audits and telecom provider comparisons.
It helps you find gaps in support, uncover hidden costs, and evaluate whether your current provider or system is still a good fit.
We review your phone system hardware, provider contracts, support structure, and compatibility with other vendors.
We’ll assess whether your system is commonly supported across vendors or if you’re tied to one small company.
Yes. We’ll walk you through the decision-making process and refer you to reliable vendors that meet your needs.
We typically work with and recommend brands like Avaya, Panasonic, Mitel, Cisco, and Asterisk-based platforms like FreePBX. We’ll help you avoid systems that are no longer widely supported.
Absolutely. Our goal is to give vendor-neutral advice—even if you don’t end up working with us.
Most small business audits are completed within a few days. Larger, multi-site evaluations may take longer depending on complexity.
Proudly serving British Columbia, Alberta, Saskatchewan, & more
Headquartered in Calgary, serving Canadian businesses
Atcom Systems is a Canadian leader in modern, efficient, and user-friendly solutions that meet the needs of clients in diverse industries and solve key communication challenges.
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