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#85633 07/21/07 04:19 PM
Joined: Jul 2007
Posts: 1
KL2007 Offline OP
OP Offline
Joined: Jul 2007
Posts: 1
My customer has a Merlin legend R7 w/ Merlin Messaging R1.0. Customer requested disables the voice mail and ring all exit’s when phone call in, do you how can I do the program

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#85634 07/21/07 06:20 PM
Joined: Jul 2001
Posts: 3,338
Likes: 10
Moderator-Avaya-Lucent, Antique Tele
Moderator-Avaya-Lucent, Antique Tele
Joined: Jul 2001
Posts: 3,338
Likes: 10
Assuming you mean to disable the Auto Attendant from answering calls, but still be able to transfer callers to mailboxes, make sure the lines are NOT assigned to the Voice Mail calling group, and reassign them to an unused calling group instas.Then put a pool button with immediate ring on all the extensions to that they can know that a call is coming in.

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