atcomsystems.ca/forum Forums TDM Business Telephone Systems Avaya - Lucent Telephones & Systems transfered calls auto answer on speaker

this is on a media server s8400 cm r3.1

i have 1 station that only transfered calls auto answer on speaker phone. Any ideas on where to turn this off?

Is this a call center agent?

no, just a basic station like the others on the system.

Are they transferring manually or by pressing a speed dial? If they are pressing a speed dial, does the phone auto answer just by pressing the button?

Page 2 of the station form. Make sure auto answer = none.

daytech, manual transfer.

Liquid, its already set to none.
next guess?

Have you tried to delete the station and re add it?

i had not tried that.

finaly got some one from support to callback.
It was a soft key menu setting that set it to auto answer on internal calls only.

I don't know why it would matter, but does the phone auto-answer from every phone that calls it or just when one certain phone calls it?

You may try to busy out the station and port before deleting and re-adding.