The voice mail would not be running at all, no view port if the operating system was not loaded. Minimize all the open screens and open xp menu like you would for any program and see if there is an icon/shortcut/folder for voice mail or vodavi or if I remember correctly it may be pathfinder. There should be something there that opens programming, otherwise you will need a serial cable and the admin software loaded on a laptop to program the voicemail.
Hi Derrick,
"The voice mail would not be running at all, no view port if the operating system was not loaded."Sorry if I was not clear. The XP Operation System is running as well as the three programs as listed.
The Extensions do have access to the Voice Mail system. Where I am having a problem is finding the
program that is used to program the Voice Mail System.
Yes, previously I was using InSkin Admin that was loaded on my Laptop and I connected thru a Serial Cable.
For whatever reason that software has a problem and I can't connect. I get a couple of errors when I open
the program and then when I try to connect I get an error stating I need to enter the passcode for Ext. 100
I have already set that passcode to 0000 and have entered that before connecting.
Even though I can only see the **** on the screen when I type 0000.
The fact that I can't get InSkin Admin to work is the reason I am trying to program thru the Monitor-Mouse-Keypad
directly connected to the board. That is what I was hoping to do but not finding the correct program to do so makes
me more that a bit frustrated.
Ok, so that being said I brought up Programs/Pathfinder Voice Processing/Shortcuts List
Under that list there is the following:
ActiveVex Help
Boombox
Call List Admin
CodeKey Manager
Data Server
DCC SwitchBoard
DCC SwitchBoard Help
E-Mail Sync Server
E-Mail Sync Server Admin
Maint
Pathfinder
Q&A Admin
Release Notes
Unified Messaging Server
VPIM Outbound Messaging Manager
Of those if I click on
Pathfinder what comes up is a program called
ViewPort PathfinderWhich only give me a LiveView of the Active CO ports. No Programming abilities or the VM.
Otherwise the short cuts don't go anywhere. Except to say that the shortcut refers to a program that
has been changed or moved. Do you want to delete this shortcut??
So it would seem to me that the Pathfinder Admin program(s) have been deleted at some point.
Would like to know where I can acquire the files that can be loaded on this XP HDD.
Or where I can DL a copy of InSkin Admin that I can load on my WIN98 Laptop (that still works)
Thanks for the assist!!
Les