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Not_sirius #635193 02/07/20 10:23 AM
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Hmm. If nothing works, it sounds broken :-) Did you try some of the other ports like 587 or 25?

https://www.fatcow.com/help/article/email-client-setup

Carl

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Not_sirius #635194 02/07/20 03:11 PM
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Just out of curiosity are you sure that your IP settings in the TVA are correct for your network? Because everything looks right. You might try an different port and/or turning off SMTP over SSL.


The Cloud is just someone else's computer!
Daniel #635222 02/08/20 10:58 PM
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Thanks for hanging in there with me.

I used the static IP that was provided by their IT Dept AND I told them I need exclusion zone around it. From a PC I can ping fine.

I changed to 25 and no SSL
then no authentication
then 587 w/ssl
the 587 wo ssl


NO JOY

Not_sirius #635227 02/09/20 05:44 AM
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If you try to send test email and do a report on it what’s there

Not sure if it’s having issues with the attachment or sending


“I have not failed. I've just found 10,000 ways that won't work.”
Not_sirius #635234 02/09/20 05:28 PM
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HI OBT,

I posted the trace which has not changed much since I started. It always ends with Major fail and the addresses.

I looked into the reports tab but I'm sorry I'm not sure which one you want.


Not_sirius #635264 02/10/20 04:53 PM
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I thought error reports went to the email account I can't get it to send to?

Not_sirius #635304 02/12/20 02:33 PM
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Is there a particular report I should be looking at?

Not_sirius #635308 02/12/20 05:23 PM
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I only have one of the old Tvm with email setup. Left working. I will check the settings on this and post back


“I have not failed. I've just found 10,000 ways that won't work.”
Not_sirius #635317 02/13/20 12:25 PM
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have you tried these settings on either a different TVA, or moved that TVA to a completely different network. Maybe for some weird reason the ISP or firewall is doing weird things with the TVA.


The Cloud is just someone else's computer!
Not_sirius #635321 02/13/20 03:53 PM
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Thanks OBT.

Daniel:
This is my 1st and only TVA to transfer to email. I AM beginning to wonder about site as well as the card though.

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