web statisticsweb stats

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
#630272 06/05/19 08:36 PM
Joined: Mar 2009
Posts: 393
Member
OP Offline
Member
Joined: Mar 2009
Posts: 393
I have a small IPoffice with about 15 stations.

Whenever there is a power failure or system reload 1 phone gets logged off while the rest are fine.

I looked into the telephony tab of the station and force login is not checked. I compared with other stations but no joy.

I can always manually log back in with no password but it shouldn't be like this.

Could someone please steer me in the right direction?



WHY YES!!!

Of course it just HAD to be the OWNER'S phone!

Just another NSTIW...


Avaya IP Office Help & Support Website
IP Office Help

Avaya IP Office Help & Support Website


FAQs, documentation, videos, updates, and support for the Avaya IP Office business phone system!
Everything you need to know about installing, upgrading, and troubleshooting IP 500v2 and IPO Server Edition systems.

Not_sirius #630273 06/05/19 08:46 PM
Joined: Jul 2001
Posts: 3,346
Likes: 10
Moderator-Avaya-Lucent, Antique Tele
*****
Offline
Moderator-Avaya-Lucent, Antique Tele
*****
Joined: Jul 2001
Posts: 3,346
Likes: 10
Does the user have a password in the Login Code of Telephony > Supervisor Settings?

Is there a base Extension matching the User?

When you check in System Status, extensions view, are the Extension Number and Current User Number matching (when the extension is logged in)?

When it is logged out, does it display the correct extension number with "No User", or a different extension number?

Last edited by Touch Tone Tommy; 06/05/19 08:47 PM.
Not_sirius #630275 06/05/19 09:22 PM
Joined: Mar 2009
Posts: 393
Member
OP Offline
Member
Joined: Mar 2009
Posts: 393
Hello Tommy,

There is no login code and only things checked on that page are "cannot be intruded" and "reset longest idle time on all calls"
Ext. ID 30 shows ext.150

I will have to return to the jobsite to perform the logged in/out to watch the status.


Link Copied to Clipboard
Forum Statistics
Forums84
Topics94,330
Posts639,004
Members49,783
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
213,474 Shoretel
190,769 CTX100 install
189,237 1a2 system
Newest Members
AVO-IT, wierderal, Rupert, hamishegg, Rphoneguy
49,782 Registered Users
Top Posters(30 Days)
Rupert 10
Toner 9
tim10 8
lyte 4
whoami 3
Who's Online Now
2 members (Yoda, Toner), 92 guests, and 21 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998-2024
Powered by UBB.threads™ PHP Forum Software 7.7.5