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#625158 11/07/18 11:55 AM
Joined: Feb 2017
Posts: 23
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Joined: Feb 2017
Posts: 23
Hello all.

OfficeServ 7100 with an MP10a
POTS lines
Digital phones

The customer is wanting normal CID information (Name/Number) to show for all incoming calls EXCEPT calls that come in on a specific line. When this specific line has an incoming call, the customer wants the screen to show "LAT"

How do I accomplish this?


A1BizCom San Antonio TX
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pvj Offline
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So you set all trunks to display cid except the one they don't want it on.For that trunk make it ring a station group and enter the name LAT for the station group. Calls to that trunk should show call for 5XX LAT

Joined: Feb 2017
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Joined: Feb 2017
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Originally Posted by pvj
So you set all trunks to display cid except the one they don't want it on.For that trunk make it ring a station group and enter the name LAT for the station group. Calls to that trunk should show call for 5XX LAT


Duh. Lol. Thanks. I had programmed it years ago and forgot that was the simple solution.

Thanks!!


A1BizCom San Antonio TX

Moderated by  nameless, pvj 

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