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#609228 03/27/17 05:38 PM
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John807 Offline OP
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When you are referred to a potential client and you say no I don't work on that, they expect you to learn it?


John 807
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John807 #609229 03/27/17 06:31 PM
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They figure we'll find it on the internet...


Scientists say that the universe is made up of Protons, Neutron & Electrons. They forgot "Morons".
Dave. (CTUB) Canadian Techs Use Bix!
John807 #609230 03/27/17 06:34 PM
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No, I think they respect you for being honest .

John807 #609231 03/27/17 09:42 PM
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Just say "it's like I'm a brain surgeon and you need a proctologist kind of thing.

-Hal

hbiss #609236 03/28/17 07:43 AM
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Originally Posted by hbiss
Just say "it's like I'm a brain surgeon and you need a proctologist kind of thing.

-Hal

for some people, that could be considered one in the same. Just sayin'


St Petersburg
John807 #609238 03/28/17 08:48 AM
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Originally Posted by John807
When you are referred to a potential client and you say no I don't work on that, they expect you to learn it?

Cause you can navigate that big friggin boat you must be able to navigate thru another manual. greensmilies-026

John807 #609246 03/28/17 01:44 PM
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If can give install dial tone to my phone why can't you relocate my electrical panel...wire is wire!?!?
banghead bash


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Please don't confuse your "Internet Search" with my licenses, certifications and over 30 years experience.

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John807 #609255 03/28/17 03:15 PM
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It goes back to a Bell Telephone tech could work on ANY telephone system or product, or, could get someone in the system who could.

The other reason is people are conditioned to think of telephone equipment as being the same across all manufactures. After all, they all do the same thing, right?

Years ago, we had techs carrying around 25 different manuals on their trucks and it became a nightmare. We decided to settle one one system for small and medium customers and another for large systems. Over the years those lines have blurred and we sell one solution for all sizes.

Rcaman


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Rcaman #609260 03/28/17 08:32 PM
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Originally Posted by Rcaman
Years ago, we had techs carrying around 25 different manuals on their trucks and it became a nightmare.
Rcaman


I used the plastic milk crates from grocery stores to carry around all the manuals...

1A2'S: KSU's, and BPS...
AT&T: Merlins, Spirit, Partner's...
Comdial: Digitec, Executech, Impact...
DASH OPS...
Eagle: series...
ESI: IVX's
Intertel: GLX's, GMX's...
Lucent: Partner's, ACS's...
Macrotel: MT's
NEC's:Portrait, 28's, DM's, ModKey's, Aspire, Onyx, UX5000...
Nitsuko I-Series
Norstar: Merdian, ICS's...
Northcom: 1A3, 306/616...
Panasonic: 308/616/1232 et cetera, DCS..
Samsung: Prostar's...
Sprint: Premier, Protégé, Macro-cell
SWBell: Freedom...
Tie: Businesscom, CX/HX, EK, Modkey...
Toshiba: Strata III through XX, DK 24 through DK280, DK8 through 40i...
Vodavi: Starplus EX/Flex/Digital, DHS...

Then comes all the Voice Mails:
DOS, NT and Proprietary...Sprint, Key Voice, Teledata, Vodavi, Lucent...

Oh, and don't forget paging: Bogen, Viking...

and all the paraphernalia for Special Circuits USOC wiring...
The Laptops with a ton of different cables and adapters for connectivity.

The company what's to know why I got poor gas mileage carrying 20 boxes of cable, a KSU with multiple cards and 75 keysets
crazy

I REALLY don't miss those days!


Dean
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Please don't confuse your "Internet Search" with my licenses, certifications and over 30 years experience.

"Thank you for calling Technical Support. If you feel you have reached this number in error, please hang up and press redial."

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