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#605403 11/08/16 04:02 PM
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robtech Offline OP
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Anybody know how to deflect an incoming call to voicemail? Customer used to have IDCS 500 and used to press the # key to stop the incoming call from ringing and send it to voicemail.


Robert
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robtech #605405 11/08/16 04:15 PM
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I just tested with a SMT-6010 and pressing the # key still sends to voicemail.

robtech #605406 11/08/16 04:34 PM
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Not on the 6021's.


Robert
robtech #605407 11/08/16 04:38 PM
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pvj Offline
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Is it ringing direct to the set or a group?

robtech #605409 11/08/16 04:55 PM
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Direct number to station from PRI.


Robert
robtech #605489 11/10/16 02:28 PM
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Found the issue. Found VM AME in COS was set to no. I tested the 6011 from our switch, duh.


Robert

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