web statisticsweb stats

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
Joined: Jun 2005
Posts: 63
byacey Offline OP
Member
OP Offline
Member
Joined: Jun 2005
Posts: 63
I have a facility with two Axxess nodes connected by IPRC. Node 1 has the T1/PRI card, node 2 accesses the PRI trunks through node 1.

When a 911 call is made from an extension on node 1, it displays the extension the call was made from on the admin DKS displays, and sounds an audio emergency tone on the same admin phones.

Node two doesn't work the same way; a 911 call made from a node 2 extension will show the emergency 911 call on a node 2 admin extenion, but will not sound an alarm tone. Is there any way to make node 2 function the same way as node 1?

Node 1 is software ver. 9.006, and node 2 is ver. 11.010

Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

Joined: May 2009
Posts: 1,198
Member
*****
Offline
Member
*****
Joined: May 2009
Posts: 1,198
The audible alarm is not a native feature of the Axxess system. Is there a CTI application in use?

Joined: Jun 2005
Posts: 63
byacey Offline OP
Member
OP Offline
Member
Joined: Jun 2005
Posts: 63
There is. Perhaps they are detecting this through the SMDR and triggering the alert tone back to the phone switch?

Joined: May 2009
Posts: 1,198
Member
*****
Offline
Member
*****
Joined: May 2009
Posts: 1,198
More likely via the OAI stream than SMDR.


Moderated by  Stix1 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics94,284
Posts638,780
Members49,765
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
211,480 Shoretel
188,462 CTX100 install
187,104 1a2 system
Newest Members
James D., Nadisale, andreww, gohunt, Darrick
49,765 Registered Users
Top Posters(30 Days)
Toner 23
teleco 5
dexman 4
dans 3
Who's Online Now
3 members (justbill, Professor Shadow, BobRobert), 99 guests, and 22 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998-2024
Powered by UBB.threads™ PHP Forum Software 7.7.5