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Joined: Jan 2007
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John807 Offline OP
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Greetings,
I have a client with a BCM 400 on release 3.7 with a very small ACD group 5 or 6 agents. They used to use RCC but the computer that ran the application died a long time ago and they opted to not replace it. Now that they want to upgrade they still don't want to bring back RCC. The question is can I do the upgrade and ignore the fact they had RCC? Just make sure everyone is logged out of the ACD group and upgrade?
Thanks for all your assistance,


John 807
Nortel Phone System Service
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Joined: Aug 2004
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Yes, you can ignore RCC as far as I know. Thank goodness, because it's all but completely broken on modern browsers.


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