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Joined: Jan 2005
Posts: 264 Likes: 1
Member
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OP
Member
Joined: Jan 2005
Posts: 264 Likes: 1 |
I tested myself, and found some of the customer's details lacking. LOL Nothing new there.
The problem was that the new extensions I added had only 1 intercom and no line appearances. (Just parks). I added a group intercom to both of them and if it's an issue I'll either add another group intercom or line appearances.
For the life of me I cannot remember the reason the customer didn't like the hunt group I had originally. I can't remember if the caller id is different, or the ability to pick up the call... or maybe something to do with line appearances acting differently. Is there anything that should be different vs direct ringing?
Thanks for all the tips & ideas
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